Warranty & Service - techdukan.pk
Warranty & Service
Everything you need to know about warranty coverage and claims for your Hikvision, EZVIZ, and Tenda products purchased from TechDukan.pk.
Authorized Service Centre
Hikvision Authorized Service Centre
Shop No. 14, Al-Qiam Centre, Sohrab Katrak Road,
Near Passport Office, Regal Chowk, Karachi.
All EZVIZ and Tenda warranty claims for TechDukan.pk purchases are processed through this centre โ this is where you bring your device for inspection, repair, or replacement.
Warranty Period by Brand
EZVIZ
2 Years
Official manufacturer warranty on all EZVIZ cameras and devices.
Tenda
1 Year
Official manufacturer warranty on all Tenda networking products.
How to Claim Your Warranty
Bring your device to the Authorized Service Centre address above during business hours.
Show your original TechDukan.pk invoice/order confirmation as proof of purchase.
The device is inspected by the service centre to confirm the issue is covered under warranty.
Within 7 days, you'll receive either a refund or a replacement, depending on the inspection outcome.
โ ๏ธ Please Note
Warranty does not cover physical damage, water damage, unauthorised repairs, or issues caused by using incompatible accessories (e.g. chargers above rated wattage). All claims are subject to inspection by the Authorized Service Centre.